Important Notes before Arriving to the UAE
Important Notes before Arriving to the UAE
  • Download the Al Hosn App
  • Take a PCR test as instructed by the Travel Desk.
  • Install Microsoft Teams before your arrival to UAE for HR department to organize an Orientation Session after your arrival.
  • Buy a UAE Sim Card under your name once you arrive in UAE from the airport, this is required for the Emirates ID application and to open a bank account.
  • It is recommended to carry some UAE currency (minimum AED 2500 or above) when you travel to the UAE.
  • Please bring all your original attested educational certificates & transcripts.
  • For those in quarantine, kindly complete the form – Employee Quarantine Form.
Onboarding Roadmap
Onboarding Roadmap
On Your First Day at Khalifa University
On Your First Day at Khalifa University

To begin the visa stamping process, access the Residence Visa Stamping on Arrival form on the KU portal. Fill out the required information and attach the necessary documents.

If arriving in Dubai, the stamp will be on your passport. Ensure that there is a stamp on either your e-Visa or on your passport before exiting the airport immigration counter.

Until you have your Emirates ID, we recommend carrying a copy of your e-Visa and passport with you always for immigration purposes.

The concerned Government Relations Team will get in touch with you via email/phone to fix an appointment to start the visa stamping formalities.

(Location Map : Khalifa University Main Campus)

Joining Formalities & Visa Stamping Process
Joining Formalities & Visa Stamping Process
HR DOCUMENTS TO SIGN

Below are HR related documents that will be sent to your personal email.

  • Employment Contracts
  • On Boarding Documents

Below are HR related documents that will be sent to your personal email.

  • Employment Contracts
  • On Boarding Documents
EMIRATES ID
  • The Government Relations Team will assist you with your Emirates ID application process.
  • The The ID application cost will be covered by the employee. The cost will be approximately AED 175-375, depending on length of your visa (1 year, 2 years, or 3 years).
  • The Emirates ID Application will include a fingerprint scan for new entrants after you have completed your medical checkup for your visa application. The Government Relations Team will schedule your medical checkup appointment.
  • Emirates ID card will be issued 2-3 weeks from the date of application.
  • More details are available at: https://ica.gov.ae/
  • The Government Relations Team will assist you with your Emirates ID application process.
  • The The ID application cost will be covered by the employee. The cost will be approximately AED 175-375, depending on length of your visa (1 year, 2 years, or 3 years).
  • The Emirates ID Application will include a fingerprint scan for new entrants after you have completed your medical checkup for your visa application. The Government Relations Team will schedule your medical checkup appointment.
  • Emirates ID card will be issued 2-3 weeks from the date of application.
  • More details are available at: https://ica.gov.ae/
MEDICAL CHECKUP
  • The Government Relations Team will book your medical checkup appointment to complete the residence visa application process.
  • A driver will be arranged to take you to the medical center.
  • Before going to the medical center, ensure you have current negative PCR test result received no more than 48 hours prior.
  • The Medical checkup covers blood test and chest x-ray.
  • The Government Relations Team will book your medical checkup appointment to complete the residence visa application process.
  • A driver will be arranged to take you to the medical center.
  • Before going to the medical center, ensure you have current negative PCR test result received no more than 48 hours prior.
  • The Medical checkup covers blood test and chest x-ray.
HEALTH INSURANCE
  • Expatriate employees are provided with a medical insurance coverage. Your Emirates ID will also act as your Health Insurance Card.
  • Initially, an e-Health Card copy will be shared to you via email by the Government Relations Team.
  • Once you receive your Emirates ID card, please send an email to Government Relations to link your health insurance card to your Emirates ID.
  • The Schedule of Benefits will be sent via email and it is also available on our KU portal: Schedule of Benefits
  • Expatriate employees are provided with a medical insurance coverage. Your Emirates ID will also act as your Health Insurance Card.
  • Initially, an e-Health Card copy will be shared to you via email by the Government Relations Team.
  • Once you receive your Emirates ID card, please send an email to Government Relations to link your health insurance card to your Emirates ID.
  • The Schedule of Benefits will be sent via email and it is also available on our KU portal: Schedule of Benefits
RESIDENCE VISA
  • After completing the Emirates ID application, medical checkup, fingerprint scanning, and issuance of health insurance e-card (7 working days), the passport will be ready for visa stamping.
  • The Government Relations team will contact you to submit your passport for visa stamping (2-5 working days from the date of fingerprint scanning).
  • Any family sponsorship shall be processed after you have received Emirates ID card and your passport stamped with our new residence visa HR will assist you with this process.
  • After completing the Emirates ID application, medical checkup, fingerprint scanning, and issuance of health insurance e-card (7 working days), the passport will be ready for visa stamping.
  • The Government Relations team will contact you to submit your passport for visa stamping (2-5 working days from the date of fingerprint scanning).
  • Any family sponsorship shall be processed after you have received Emirates ID card and your passport stamped with our new residence visa HR will assist you with this process.

Employee Card, IT Details & Office Location

EMPLOYEE ID CARD
  • The Employee ID card will be ready for collection at the Main Campus, S Building, Ground Floor, Recruitment Department.
  • Please ensure to collect the card on your first day in the campus.
  • The Employee ID card will be ready for collection at the Main Campus, S Building, Ground Floor, Recruitment Department.
  • Please ensure to collect the card on your first day in the campus.
IT LOGIN DETAILS
  • User login details, which include the KU email address, user login and password will be shared to your personal email on the date of joining.
  • User login details, which include the KU email address, user login and password will be shared to your personal email on the date of joining.
OFFICE LOCATION
  • Office location details that includes the campus location will be shared to your personal email on your date of joining.
  • Office location details that includes the campus location will be shared to your personal email on your date of joining.
Opening an Account & Salary Transfer
Opening an Account & Salary Transfer

BANK ACCOUNT

There is a wide range of national and international banks in the UAE.  Banks may require the documents below:

  • Passport copy (for non-residents)
  • E-Visa copy (for non-residents) with immigration stamp
  • Emirates ID application form
  • Signed employment contract or salary certificate
  • Valid UAE contact number

SALARY TRANSFER

On the 27th of each month the monthly salary is credited to employee’s  accounts.

If the employee’s banking information is provided after the payroll cut-off date (6th of the month), the employee  will receive a pro-rata salary from their date of joining with the following  month’s salary.

Accommodation in the UAE
Accommodation in the UAE

HOW TO REQUEST FOR HOUSING ALLOWANCE ADVANCE?

  • Employees are eligible for an Advanced Housing Allowance, which will be deducted from the Cost of Living Allowance on a monthly basis. The Rental Property should be located in the Emirate of Abu Dhabi.
  • Employees need to apply through the ADERP Self Service site:  aderp.addigital.gov.ae/ 
  • You will be able to access the above link after your joining date.

Documents to be uploaded:

  • Rental Agreement (Tawtheeq) if already paid and available.
  • OR

  • Stamped Offer/Agreement Letter with Employee and rental details from Landlord / Property Agent / Hotel (Furnished Apartment).
  • Valid Landlord Passport copy and Emirates ID copy (both sides) in case of Landlord.
  • In case of one cheque payment (yearly payment), the clause of payment should be mentioned in the Offer letter / Tawtheeq.
  • Ensure that you have a Tawtheeq, which is an official rental agreement attested by the Abu Dhabi City Municipality. This is a mandatory document to apply for KU housing allowance and further family visa process. All employees living in the Emirate of Abu Dhabi are required to update their Tawtheeq/Hotel Contract on the ADERP site.
    CUT OFF DATES FOR APPLYING HOUSING ADVANCE ADERP – Self Service Finance Payment Date
    2nd of the month 15th of the month
    15th of the month 30th of the month

    ** The above is subject to change, keep a note of HR communication emails for any updates.

    Dependent Visa Process
    Dependent Visa Process

    FAMILY VISA DOCUMENTS

    HR will be assisting the employee throughout this process.

    IMPORTANT NOTE :

    • The residence visa application for dependents’ can only start after receiving the sponsor’s Emirates ID card and Passport with the residence visa stamped
    • The employee should complete the Visa Request Form online to initiate the process of Residence Visa application for a family member.

    REQUIRED DOCUMENTS:

    Residence Visa – For Spouse:

    • Clear color Passport copy of family member for whom the visa is requested.
    • Clear color Passport Size Photograph (White background) of family member for whom the visa request is made.
    • Original attested Marriage Certificate from the U.A.E. Ministry of Foreign Affairs, which should be legally translated into Arabic.
    • Clear color Passport Copy and Visa page of the Employee (Family Sponsor).
    • Original Emirates ID card of the Employee (Family Sponsor).
    • Salary Certificate addressed to Immigration in Arabic.
    • Tenancy Contract (Tawtheeq) or Property Ownership belonging to the Employee (family sponsor) attested from Abu Dhabi Municipality.

    Residence Visa – For Child:

    • Clear color Passport copy of family member for whom the visa is requested.
    • Clear color Passport Size Photograph (White background) of family member for whom the visa request is made.
    • Original attested Birth Certificate from UAE Ministry of Foreign Affairs, which should be legally translated into Arabic.
    • Clear color Passport Copy and Visa page of the Employee (Family Sponsor).
    • Original Emirates ID card of the Employee (Family Sponsor).
    • Salary Certificate addressed to Immigration in Arabic.
    • Tenancy Contract (Tawtheeq) or Property Ownership belonging to the Employee (family sponsor) attested from Abu Dhabi Municipality.
    Enrolling Your Children In School
    Enrolling Your Children In School

    To learn more about the enrollment requirements in Abu Dhabi, please visit the Department of Education and Knowledge’s page: Enrollment Requirements.

    As stated in the ADEK page, one of the requirements for enrollment is the Emirates ID card. The EID card process generally takes 2-3 weeks from the date of submission of the EID application of your dependents. If you do not have your child’s EID card yet during the enrollment period, you can obtain a No Objection Certificate (NOC) for school admission from the Injaz Judicial Department-Customer Happiness Center. 

    HOW TO OBTAIN AN NOC FOR SCHOOL ENROLLMENT?

    • Visit Injaz Judicial Department-Customer Happiness Center in one of the available branches listed on this link: https://www.adjd.gov.ae/EN/pages/ injazattiming.aspx.
    • Bring the following documents:
      1. Child’s original passport and photocopy
      2. Parents’ original passports and photocopies
      3. Original and photocopies of the visa and EID of the parent who is under “Work Visa Sponsorship”
      4. Parent’s Employment Certificate translated to Arabic
      5. School court letter (NOC) request translated to Arabic.
    • Upon arriving at the center, please inform them that you would like to obtain an NOC for school enrollment from the Court of Summary Jurisdiction for Urgent Matters. You will then be advised to get a token and wait for your service call.
    • When called, you will speak to one of the agents about your request. Submit your documents and answer the various questions the agent will ask. The agent will then check and receive the documents for court approval. In approximately 3-4 business days from the date of submission, the school will receive the NOC.
    Getting a Driving License in the UAE
    Getting a Driving License in the UAE

    Please refer to the Getting a Driving License Guide of the Official Portal of the UAE Government for the instructions on how to get a driving license.

    Living in Abu Dhabi
    Living in Abu Dhabi

    After four decades of remarkable growth and development, the UAE is now the nexus between west and east, the developed and developing and the present and the future and it is the meeting point between ancient and modern. In the UAE, futuristic cities live hand in hand with ancient treasures.

    The wealth created by our country’s natural resources now funds some of our world’s most promising new green technologies. Our young generation is growing up highly educated but still embracing their rich traditions. This is a destination where the past is preserved, cherished, and respected while the future is meticulously planned and considered.

    A true combination of old and new, Abu Dhabi is without a doubt a destination of the 21st century. An emirate rich in archaeological finds, today’s people enjoy living in modern, technologically advanced surroundings. Abu Dhabi is a city with a modern day flare of extraordinary skyscrapers, shopping malls, luxury hotels, one-of-kind attractions and picturesque gardens; with its foundation solidly rooted in a rich cultural and historical background.

    Abu Dhabi’s culture is firmly rooted in the Arab region’s Islamic traditions, a shining example of Islam’s true commitment to tolerance and hospitality. Foreigners are free to practice their own religion, and women face absolutely no restrictions.

    The attitude towards dress is liberal throughout the Emirates, though a healthy amount of respect for local customs is welcomed and appreciated. Among the most highly prized virtues of the Arab world are courtesy and hospitality, and visitors are sure to be charmed by the genuine friendliness of the Emirati people.

    Despite the speed of economic development over the last 30 years, Abu Dhabi continues to promote traditional cultural and sporting events, such as falconry, camel racing and traditional dhow sailing.

    For more information about Abu Dhabi and the UAE, please visit :

    Contact Details
    EMERGENCY CONTACT NUMBERS

    In case of an emergency, call 999 for police assistance and 998 for an ambulance or medical assistance. The UAE Government’s Official Site also provides detailed information on handling emergencies.

    CONTACT DETAILS
    IT SERVICE DESK 02 312 5000 servicedesk@ku.ac.ae
    FACILITIES & EHS fm@ku.ac.ae For any issues regarding office space or lab safety training
    HR SERVICES https://kuhelpdesk.ku.ac.ae Any HR related questions (e.g. Leaves, Contract renewals, Business cards, Salary Letter etc.)