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Mazaya

Mazaya

Mazaya program provides members of Khalifa University of Science and Technology community with discounts and benefits offered by participating partners. Members of the University community do not need to carry a separate card to avail the discounts. They just need to present their University ID at the outlet and ask for the discount or benefit.

Rotana

CorFlex has been developed to ensure you’re always guaranteed the lowest available rate at Rotana hotels and resorts.

All you need is a contracted corporate rate with one of our properties and CorFlex will automatically be applied to your company profile.

How does it work?

Due to the dynamic nature of pricing in the market, there might be days where the Public Lowest Available Rate is lower than your contracted corporate rate. In these instances, CorFlex will automatically offer you a 10% discount on the Lowest Available Rate.

Your corporate contracted rate is your static yearly ceiling rate. CorFlex guarantees you the lowest rate in those cases that the Public Lowest Available Rate is lower than your contracted rate.

This way you’ll always be assured of the lowest available rate without having to spend time searching on other channels.

What are the benefits?

  • Automatic 10% discount on the Public Lowest Available Rate in your contracted hotels in case the Public Lowest Available Rate is lower than your contracted rates
  • Automatic 10% discount on the Public Lowest Available Rate throughout all non-contracted Rotana properties when booking through Rotana e-connect
  • Bookings can be made through all your preferred Rotana channels
  • Ease of booking through Rotana e-connect

CorFlex Terms and Conditions

Public Lowest Available Rate less 10% is offered when the entire total stay room charges based on the Public Lowest Available Rates, with a 10% discount applied, is lower than the total stay room charges based on your contracted Corporate Rate at the time of making the booking

Public Rates are dynamic and fluctuate, the Public Lowest Available Rate less 10% can only be deter- mined at the time of confirming a booking.

CorFlex cancelled bookings can’t be reinstated due to dynamic rate changes and does not apply to existing and pre-booked reservations in case a guest would like to cancel and reinstate on CorFlex rates.

Rates & Reservations

  • All quoted rates are valid until 31st December 2017.
  • All rates shown are quoted in UAE Dirhams per room per night.
  • All rates shown are non- commissionable and are inclusive of 10% service charge, 6% tourism fee, 4% municipality fee and AED 15 per night for each room occupied.
  • Service charge and fee structure are subject to change as per the governing laws of the United Arab Emirates.
  • All quoted rates are inclusive of Buffet Breakfast and Internet Access.
  • Rotana reserves the right to amend or withdraw these rates at any stage during the period of this contract (save in respect of reservation already booked and paid) by notice to Client.
  • Reservations will only be considered guaranteed when confirmed in writing or with a credit card number quoted at time of booking.
  • All guaranteed reservations must be cancelled 24 hours prior to the day of arrival.
  • Otherwise, the Hotels reserve the right to make a charge for a minimum of 1 night.
  • A cancellation number will also be quoted at the time of cancellation.
  • Bookings for 10 rooms or more will be considered a group booking and separate rates will apply.
  • Long term booking: please contact us for length of stay more than 30 consecutive nights.

Municipality Fee

  • In compliance with Law No. 2 of Year 2011 Establishing Abu Dhabi Tourism and Culture Authority and Resolution of Executive Council No. 15 of Year 2016 Concerning Municipality fee on hotel stays in the Emirate of Abu Dhabi, Rotana Hotels Abu Dhabi & Al Ain, effectively from 1st June 2016, will be collecting a 4% of the value of the guest’s invoices and AED 15 per night for each room.

Arrival/Departure

  • All bookings will be subject to 24 hours release prior to the day of arrival unless the hotel receives a guarantee for the booking in the form of a credit card or Local Purchase Order (LPO).
  • Departing on a date earlier than the confirmed departure date is subject to a one night's charge unless advised at least 24 hrs in advance.
  • Check-in is from 2pm onwards. Arrivals between 9AM and 2PM may be checked-in subject to availability.
  • Guests arriving before 9 AM maybe subject to the previous night’s charges.
  • The Hotels reserve the right to charge for a minimum of 1 night in the event of a non-arrival of a guaranteed booking.
  • Guests are requested to vacate their rooms by 12 noon.
  • heck-out can be extended to 1 PM without charges subject to availability.
  • Check-out between 3 PM and 6 PM, a 50% charge may be applied. Check-out after 6 PM may be subject to a one night charge.

Payment

  • Accounts must be settled on departure unless a credit account has been arranged prior to arrival and a Local Purchase Order (LPO) received.
  • A credit amount may take 28 days to set up and Rotana will only consider setting up such an account subject to the receipt of a completed application per property & satisfactory references.
  • The setting up of an account is entirely at Rotana's discretion and Rotana shall not be required to give any reason for refusal.
  • In the event that an account is set up, invoices must be settled within 30 days of receipt.
  • Rotana accepts cash and the following credit/debit cards: Visa, MasterCard, Diners Card, and American Express.

General Rotana Conditions

  • A quarterly review will be held between the designated account manager representing Rotana and your respective company representative to go through the room night materialization of your company and the service provided by our company.
  • Rates are as agreed with Client (and as stated in this agreement) and Client agrees that they will not be amended /changed /divulged to any third party unless specifically authorized by both the Client and a duly authorized Rotana hotel team member or colleague.
  • Corflex Public Lowest Available Rate less 10% is offered when the entire total stay room charges based on the Public Lowest Available Rates, with a 10% discount applied, is lower than the total stay room charges based on your contracted Corporate Rate at the time of making the booking.
  • Public Rates are dynamic and fluctuate, the Public Lowest Available Rate less 10% can only be determined at the time of confirming a booking.
  • CorFlex cancelled bookings can’t be reinstated due to dynamic rate changes and does not apply to existing and pre-booked reservations in case a guest would like to cancel and reinstate on CorFlex rates.